Artificial intelligence has made enormous progress in recent years and opens up new opportunities for companies in many industries to improve their business processes and services. For B2B service providers in the field of technical building equipment, the use of AI technologies also opens up numerous potentials.

IIn today's edition of Doro asks: probably the most well-known AI of today - Chat GPT!

Together with ChatGPT, I want to take a look today at the extent to which AI helps or harms, the extent to which it can replace humans and what the future of this technology will look like. In the following, the answers are taken faithfully from ChatGPT.

Question:"Hello ChatGPT, what can you do as artificial intelligence?"

Answer: "As an AI system based on GPT-3.5, I can generate texts, answer questions, perform translations, provide general information, assist with creative tasks and offer help with problem solving. However, it is important to note that my answers are not always error-free and should always be carefully checked."

Question: How can you help a total service provider in the TGA industry?

Answer: "As an AI system, I can help a total service provider in the TGA industry increase efficiency, analyse data, optimise operations, support decision-making and manage knowledge. Through automation, data analysis and recommendations, I contribute to increased efficiency, better decisions and improved knowledge sharing. It's important to emphasise that I don't replace employees, but support them in their work to achieve better results."

Question: In which areas are you most often deployed?

Answer: "As an AI system, I am widely used in various fields such as customer service, data analytics, personalised marketing, image and voice recognition, autonomous vehicles, finance and healthcare. My applications range from automated responses to customer queries, to big data analysis, to medical diagnostic support. AI offers a wide range of uses and is constantly opening up new areas for innovation and optimisation."

Question:"What are the possible applications for AI in technical building equipment?"

Answer:"AI offers various application possibilities in technical building equipment (TGA). These include energy management, building automation, predictive maintenance, room optimisation and data analysis. AI helps to optimise energy consumption, monitor and control equipment, predict maintenance needs, optimise space utilisation and analyse data. Careful planning and collaboration with experts are crucial to make the most of the benefits of AI in TGA."

Question: What benefits do individual employees get from AIs like you?

Answer: "AI systems like me can provide benefits to employees in several areas. These include increased efficiency, data analysis and decision support, assistance with complex tasks, automation of repetitive tasks and access to relevant knowledge. In summary, AI systems help employees do their jobs more efficiently, make informed decisions and focus on challenging tasks."

Question: „Am I under threat of being replaced by you?“

Antswer: "As an AI system, I can automate certain tasks and support employees in some areas. However, there is no direct replacement of human workers by AI. Rather, it is important to recognise that AI is used as a tool to complement and support human labour. AI can perform repetitive tasks, analyse data and provide information, but human skills such as creativity, emotional understanding, interpersonal interaction and complex problem solving remain highly important. AI technologies are expected to lead to changes in the world of work, but can also create new opportunities and help employees overcome complex challenges. It is important to adapt to new working models and the continuous development of skills and knowledge in order to successfully manage change in the world of work."

Question: „How is AI integrated into TGA projects?"

Answer: "Integrating AI into TGA projects involves analysing requirements, obtaining and preparing relevant data, developing and training AI models, integrating them into existing systems, and continuously monitoring and optimising the models to ensure maximum efficiency and performance."

Question: „How will AI evolve in the future?“

Answer: "In the future, Artificial Intelligence (AI) will evolve by becoming more powerful, developing a better understanding of context and finding application in more and more areas. The further development of Deep Learning, the improvement of human-machine interaction and the addressing of ethical issues are also important aspects. The exact evolution is difficult to predict, but AI is expected to play an increasingly important role in our everyday lives and significantly impact the way we work and interact."